Frequently Asked Questions
Everything you need to know about your Made By Mitchell order and our Blursh collection.
What is the best way to apply Blursh?
Blursh is designed for versatility. You can apply it directly to the skin using the doe-foot applicator and blend with your fingers, a damp sponge, or a synthetic buffing brush. It dries to a powder finish, so we recommend blending one area at a time.
Are Made By Mitchell products cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we allow others to test on our behalf.
How long does shipping take?
Standard UK shipping typically takes 3-5 working days. International shipping times vary by location but generally range between 7-14 working days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Can I return my order if I change my mind?
Due to hygiene reasons, we can only accept returns on products that are unopened, unused, and in their original packaging within 14 days of receipt. Please contact our support team to initiate a return.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and buy-now-pay-later options like Klarna and Clearpay.
How do I know which shade of Curve Case is right for me?
Each Curve Case is curated by skin tone depth (Light, Medium, Tan, Deep). We recommend checking the product gallery for swatches on models with similar undertones to your own, or reaching out to our social team for a shade match.